Privacy policy
Last updated: August 30, 2026
BoozeZania ("BoozeZania," "we," "us," or "our") operates boozezania.store (the "Site"). This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you have over it. It's written to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
By using the Site or placing an order with us, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect the following categories of personal information:
- Contact details: name, delivery address, billing address, phone number, email address
- Age verification information: since we sell alcoholic beverages, we may ask you to confirm or verify that you are of legal drinking age in the Philippines
- Order and transaction information: items purchased, order history, returns and refunds
- Payment information: processed through our payment partners (GCash, PayPal, BPI, Xendit); we do not store full card numbers on our own systems
- Account information: username and password, if you create an account
- Communications: messages you send us, such as customer support inquiries
- Device and usage information: IP address, browser type, and how you interact with the Site, collected automatically through cookies and similar technologies
2. Why We Collect It (Purpose and Legal Basis)
Under the Data Privacy Act, we only process personal information where we have a lawful basis to do so — most commonly your consent, the need to fulfill our contract with you (processing and delivering your order), or a legal obligation (such as verifying legal drinking age). We use your information to:
- Process, fulfill, and deliver your orders, including returns and refunds
- Verify that you meet the legal age requirement to purchase alcohol
- Communicate with you about your order, account, or support requests
- Send marketing communications, such as our "Bottle of the Week" emails, where you've opted in — you can unsubscribe at any time
- Improve the Site and our product offering
- Detect and prevent fraud and keep our systems secure
- Comply with legal and regulatory obligations, including those relating to the sale of alcoholic beverages in the Philippines
Where we rely on your consent — for example, for marketing emails — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before your withdrawal.
3. Sensitive Personal Information
Age-related information used to verify legal drinking age is treated as sensitive personal information under the Data Privacy Act. We only collect and process this information with your consent, and only for the purpose of confirming your eligibility to purchase alcohol.
4. How We Share Your Information
We don't sell your personal information. We share it only where necessary to run our business:
- Delivery partners (Lalamove, Borzo, GoGo Express) to fulfill and deliver your order
- Payment processors (GCash, PayPal, BPI, Xendit) to process your payment
- Shopify, our e-commerce platform provider, which hosts the Site and processes data on our behalf
- Legal and regulatory authorities, where required by law, such as to verify compliance with alcohol sale regulations
Any third party we share your information with is required to protect it and use it only for the purpose we've shared it for.
5. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this policy: generally, the length of our business relationship with you plus the period required to meet our legal, accounting, and tax obligations under Philippine law. Order records are typically retained for at least the period required by Philippine tax and commercial law. Once this period expires, we securely delete or anonymize your information.
6. Data Security
We maintain organizational, physical, and technical security measures appropriate to the sensitivity of the personal information we collect, including secure (SSL-encrypted) data transmission and restricted access to personal information within our organization. No method of transmission or storage is completely secure, so while we work to protect your information, we can't guarantee absolute security.
7. Data Breach Notification
If a personal data breach occurs that's likely to result in a real risk of harm to you, we will notify the National Privacy Commission and affected individuals within the timeframe required by the Data Privacy Act and its Implementing Rules and Regulations.
8. Your Rights
Under the Data Privacy Act, you have the right to:
- Be informed that your personal information is being collected and processed
- Access your personal information that we hold
- Object to the processing of your personal information
- Correct any inaccurate or outdated personal information
- Erase or block your personal information under certain conditions
- Data portability — receive a copy of your personal information in electronic format
- File a complaint with the National Privacy Commission if you believe your rights have been violated
- Damages for any harm caused by inaccurate, unlawful, or unauthorized use of your personal information
To exercise any of these rights, contact us using the details in Section 11 below.
9. Cookies
We use cookies and similar technologies to keep the Site running properly, remember your preferences, and understand how customers use the Site. You can control cookies through your browser settings, though disabling them may affect how the Site functions.
10. Children's Privacy
The Site is not directed at children and is not intended for use by anyone under the legal drinking age in the Philippines. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights under the Data Privacy Act, contact us at:
BoozeZania
12F Four/NEO, 4th Avenue corner 30th Street, Bonifacio Global City, Taguig, Metro Manila 1634, Philippines
Phone: 0918 941 1715
Email: support@boozezania.store
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. We'll post the revised policy on this page and update the "Last updated" date above.
